A real person reads every message. Three inboxes, one for each kind of question — pick the right one and your note lands with the people who can actually fix it.
Product help, account issues, waitlist questions — anything about using KitchenOS. If you're already in the beta, you can also file a request from Help & Support inside the app — it opens a ticket and keeps the whole conversation in one thread.
support@ganakys.comQuestions about your data, export or deletion requests, and your rights under India's DPDP Act. Many of these you can do yourself in-app — export and account deletion live in Settings — and the full detail is in our Privacy Policy.
privacy@ganakys.comFormal escalation under the DPDP Act. Our Grievance Officer / Data Protection Officer is Snehalatha Ganaky (snehalatha@ganakys.com). See Privacy Policy §11 for the full route.
grievance@ganakys.comKitchenOS is built and supported in India, and we read every message ourselves. We respond as quickly as we can, and always within the timelines required by law. For grievances under the DPDP Act, we acknowledge complaints within 7 days and aim to resolve them within 30 days, per DPDP §13(3).
KitchenOS is operated by Jineesh S, sole proprietor. Our Privacy Policy and Terms have the full legal detail.
We're letting in a small cohort of families across India each week. Join the waitlist and we'll send a personal invite when your spot is ready.
Join the waitlist